HerdWise is local-first: the herd records you enter live on your device. If you created a HerdWise account and turned on cloud sync (a Pro feature), you can ask us to delete your account and everything synced to our servers. This page explains how.
This immediately and permanently deletes your HerdWise account and every record synced to our servers, and clears the herd on that device. No email needed.
Email us to delete your account and synced data.
Your on-device records are always under your control. In the app you can delete individual records, or clear all local data, at any time from the app’s settings — no request needed. Signing out keeps your local data on the device; deleting your account removes the copy synced to our servers.
When your account is deleted, we permanently remove the data synced to our servers, including:
We do not sell your data or keep it after deletion. Records stored only on your device stay on your device until you delete them there. Subscription and purchase records are handled by Google Play or Apple under their own terms and are not stored by us.
We process deletion requests within 30 days. Copies in encrypted backups are purged within an additional 90 days, after which no synced data remains on our servers.
Email support@herdwise.app.